From the 104th Command Sergeant Major

03/04/2019  |  CSM William C. Phipps Commanding, 104th Training Division (LT)
From the 104th Command Sergeant Major
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As my first article to the Griffon after being selected as the 104th DIV CSM in July of this past year, I want to personally thank BG Edwards and CSM Priest for giving me this opportunity to serve the Timberwolf Soldiers. I couldn’t be prouder to be a part of an organization that has such an honorable and historical lineage. A reflection of one’s career tells me that I wouldn’t be here without the support of my Family, Leaders, and Soldiers who all played a significant part in my development. Thank you for always pushing me to do better and be better.

As NCO’s, we are professional trainers of our Soldiers. We are the owners of readiness. Preparing Soldiers to deploy and win our Nation’s battles is key, and training, physical fitness, mental toughness, equipment, and medical is the key to our success.

There have been many positive changes within the 104th HQ, and our team is working hard to get better at supporting all of you. I couldn’t have asked to serve with a better group of Soldiers, Civilians, Staff, and Command Teams. I am a firm believer in Mission Command, and trust is a vital part of that. We can accomplish any objective by working together as a team. As some of you know, the culture of the Army is going through changes and the 104th DIV leadership will embrace them and do our part to assist and communicate those changes so our Soldiers are ready and well trained to handle them. As leaders, we owe that to our Soldiers.

In today’s Army Reserve, we ask you to sacrifice an extensive amount of time. You have to manage Family, civilian careers, Army Reserve duties, friends and hobbies; this is a demanding task. Family is always first and remember; you can never go back in time. I can’t count the number of family activities I have missed out due to my career. You don’t have to; however, we must compromise and communicate to balance conflicting schedules. Compromise means putting your best effort into scheduling activities around your Battle Assemblies and Annual Training/PME.

Communicating key events in your life with your leadership will make your family, your employer and yourself happier in the long run. Never be afraid to ask for clarity or assistance, communication is the key to success in any organization. Your workplace should be a positive place with a positive climate; no one wants to be around individuals with a negative attitude unless they are the same. Not every day is going to be perfect but do your part to make the best out of bad situations and have a positive impact on those around you.

Be accountable for your actions, we are all humans and make mistakes. Leaders respect Soldiers that admit their mistakes and take ownership of them. Just try not repeating the same ones. True leaders don’t pass blame. We must be honest with our Soldiers as we expect them to be honest with us. We manage expectations and entitlements. Leaders must take time to counsel Soldiers (in writing) and let them know our expectations. Then we must hold them accountable for their actions or lack thereof. We must choose the HARD right over the EASY wrong. As NCO’s, we are professional trainers of our Soldiers. We are the owners of readiness. Preparing Soldiers to deploy and win our Nation’s battles is key, and training, physical fitness, mental toughness, equipment, and medical is the key to our success. Plan and execute realistic training and most importantly have fun doing it. Take time to get to know your Soldiers. Lead from the front and set the example in every aspect for them to follow.

In closing, I would like to thank CSM Peter Trotter for his success with the 104th and wish him well in his new position. I would like to congratulate and welcome MG Leahy on her new assignment as our Commander of the 108th TC. I look forward to working with her and CSM Priest moving forward. I would like to welcome CSM Neil Pierce as the 2D BDE CSM of the 104TH. I would also like to welcome CSM Mario Terenas as the new Cadet Command Sergeant Major. I look forward to building a solid relationship and elevating Cadet Summer Training for the Drill Sergeants, the Trainers and the Cadets. Thank all of you for what you do on a daily basis. Let’s make our proud organization a better one! Timberwolf 7

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